POLICIES

ENVIRONMENTAL POLICY

MiceSus Environmental PolicyMiceSus is committed to managing Exhibitions & Events by using sustainable materials and services as an integral part of all of its sustainable business activities. We will communicate our commitment to every MiceSus employee, as well as to all vendors and contractors performing work on behalf of MiceSus, and they will bear a personal responsibility for the following objectives:

Compliance
  • Meet or exceed all applicable environmental requirements for all MiceSus activities, products and services,including legal and other requirements, standards and voluntary commitments to which MiceSus subscribes.
  • Prevention of pollution
  • Use sustainable business practices and processes that minimise waste, conserve energy, prevent pollution and proper disposal of waste.
Environmental Leadership
  • Conserve natural resources by developing products or services which minimise materials usage, use recycled and environmentally preferable materials and maximise reuse and recycling
    opportunities at the end of the product’s life.
  • Develop and market products or services that are energy efficient and that minimise their impact on the environment.
  • Be an environmentally responsible neighbour in the communities where we operate and act promptly and responsibly to correct conditions that may endanger health, safety or the environment.
  • Steering committees will set the objectives and targets and review their achievements on a regular basis as their commitment to sustainable growth.
Continual Improvement
  • Strive to continually improve MiceSus’ environmental management system and performance.

MiceSus’ strategies, policies, objectives, targets and programme(s) shall support this commitment to environmental matters. Every employee, vendor and contractor of MiceSus must follow this policy and report any environmental concerns to MiceSus’ assigned EMR who will report to top management, who shall take prompt action.

This policy will continue to be reviewed at least annually and will be brought to the attention of all employees and made avaiable to all stakeholders, including the general public on our website or upon request.

HEALTH & SAFETY POLICY

MiceSus Health and Safety PolicyMiceSus is committed to providing and maintaining a healthy, safe and secure working environment for all its employees and any other persons who may be affected by its activities.

Therefore, it is the policy of MiceSus management to do all that is reasonably practical to prevent personal injury and damage to protect everyone from foreseeable hazard and danger, including the public, insofar as they come into contact with the Company or any of its project and production activities.

In particular, the management of MiceSus recognises that it is their responsibility:

  1. To ensure minimum safety standards are set to reduce and/or prevent injury, ensuring employee wellbeing.
  2. To provide and maintain safe and healthy working conditions.
  3. To provide training and instruction to enable employees to perform their work safely at the factory and the exhibition site.
  4. To maintain a continuing and progressive interest in health & safety.
  5. To take into account statutory requirements for health & safety.
  6. To consult and involve employees in health & safety matters wherever possible.
  7. To make available all personal protective equipment and supervise their use.
  8. To carry out regular risk assessments in all areas of company operations.
  9. To have in place practiced and effective emergency procedures.
  10. To reiterate compliance to applicable UAE legislation and other relevant requirements that may be specified by local or zoning authorities within the UAE.

MiceSus also understands that its employees have a duty to cooperate with its efforts to implement such policies by:

  • Working safely and efficiently
  • Using any personal protective equipment correctly.
  • Regarding their own safety, and the safety of others, as a priority.
  • Reporting any incidents that have led to or may lead to injury or damage, and assist in any related investigations.
  • Following health & safety procedures and safe systems of work in line with the MiceSus-developed health and safety management system.

MiceSus recognises the fact that good health and safety management has positive benefits to the organisation and that a commitment to a high standard of safety makes good business sense. It also recognises that health & safety is an essential function of business operations and must, therefore, continually improve, update and adapt to changes as per MiceSus IMS (Integrated Management System).

This Policy will be regularly reviewed, updated and published on our website and also available at request.

QUALITY MANAGEMENT SYSTEM POLICY

MiceSus Quality Management PolicyMiceSus is totally committed to understanding and meeting the quality needs and expectations of all our stakeholders. MiceSus has a proud reputation for delivering quality Events, Exhibitions and Interiors projects. We have established a comprehensive quality assurance (QA) system which allows us to meet all of the requirements of the ISO 9001:2008 Quality Assurance standard.

Our QA system focuses on the following principles:

  • Quality is the responsibility of every employee.
  • Ethical workmanship and customer satisfaction are paramount.
  • Products and services must be delivered on time and at the agreed-upon price.
  • Continuous improvement and training are vital to ensure that our customers receive world class products and services.
  • Our management systems, practices, products, customers and employees must be measured in terms of performance. Performance indicators guide us to the area(s) in need of corrective action and review.
  • Implementing a continuous improvement of our processes to permanently increase the company’s level of performance.

Using this standard, we have set the following objectives, based on our identified issues:

  • Responding promptly and accurately to customer inquiries and orders.
  • A constant pursuit of quality, value and reliability in the products and services that the company supplies to its customers.
  • Ensuring that its management and staff are fully trained to meet the requirements of the business and its customers.
  • Constantly striving to meet and, wherever possible, exceed its customers’ expectations.
  • Working closely with its customers and vendors in seeking to establish the highest quality standards.
  • Adopting a forward-looking view on future business decisions which may have an impact on quality.
  • Training all members of staff in the needs and responsibilities of Quality Management Systems.
  • Control of suppliers and purchased products.
  • Reducing and eliminating non-conforming products by emphasising prevention over detection.

The entire MiceSus team will adhere to the spirit and intent of our quality policy, as well as the directives of a QA manual and its supporting quality system documentation. We will continue to aggressively strive to ensure that customer satisfaction is achieved at all times during the production process, without compromise on quality or performance.

Our scope of ISO 9001:2008 is to build Events, Exhibitions and Interiors with exceptional quality for sustainable development.

Our sustainability team will regularly audit our compliance with legislation and, with this policy, measure our progress and management review and will continually improve wherever practicable.

It is the responsibility of each individual employee to fully understand and comply with the company’s quality policy in the most effective way possible. Practical assistance and training will be given to ensure that the relevant knowledge and
experience is acquired to successfully increase his or her standard of workmanship. Out training policy is to ensure that our people, at all levels, are suitably qualified and trained for the tasks that they are required to undertake by providing on- going training and educational programmes.

This policy will be regularly reveiwed , updated and publised on our website and also available upon request.

SUSTAINABLE EVENTS MANAGEMENT POLICY

MiceSus Sustainable Events Management PolicyMiceSus acknowledge that event production inevitably has social, cultural, economic and environmental impacts and we are committed to make every event beneficial for all.

We use scientific knowledge, managerial creativity and technological innovations to prevent, minimize and neutralize any negative impacts in line with the ISO 20121:2012 recommendations and requirements. The scope for the standard implementation entails all our event-related activities integrating sustainability through out event management, production and procurement processes.

Every MiceSus project is based around four main principles:

  • Environmental Justice
  • Economic viability
  • Social integrity
  • Cultural diversity

Based on these principles, the MiceSus sustainability team has set the objectives to be achieved in every MiceSus project:

  • Sustainable economic growth – responsible business practices.
  • Smart natural resource management – optimized resource efficiency and conservation.
  • Minimum waste – maximum material recycling and reusing.
  • Green production and procurement – certified materials, sustainable supply chain.
  • Stakeholder engagement – sustainability awareness and motivation.
  • Community development – education and cooperation.

The MiceSus sustainability team will ensure adhering to these objectives by setting clear targets and key performance indicators, developing viable implementation plans, monitoring, auditing, reviewing the documentation and procedure to objectively measure and ignite lasting improvements.

MiceSus promotes sustainable leadership through creative value added solutions to the MICE industry challenges. Our success lies in full commitment to sustainability satisfying and exceeding the standard, industry and legal requirements on every level from top management to employees and other stakeholders all the way through production including the Environmental Management System, Quality Management System, Health & Safety Management System.

This Policy will be regularly reviewed, updated and published on our website and also available at request.

GREEN SUPPLY CHAIN MANAGEMENT POLICY

green supply chain management policy
MiceSus puts rigorous efforts to develop an efficient, responsive, sustainable supply chain process that incorporates environmental and health considerations into every stage.

The MiceSus green supply chain management is based on the following principles:

  • Green purchasing: integrating sustainability and health concerns into every purchasing decision.
  • Clean manufacturing: optimizing operational performance and capabilities, using safe resource efficient processes and alternative non-toxic hazard-free materials.
  • Safe materials: using certified environmentally friendly materials or local salvaged, recycled and reused components that are fully reviewed and tested before reaching the production line.
  • Resource efficiency: minimizing energy, water an d material waste, decreasing harvesting or mining of raw materials, increasing revenue from recovered materials.
  • Minimized waste: avoiding excessive, non-reusable and non-biodegradable packaging, decreasing landfill burden, reducing, reusing and recycling waste materials, substituting components and ingredients with sustainable alternatives.
  • Optimized logistics: improving material handling, recovery and disposition, reducing pollution and carbon footprint from transportation and storage
  • Environmental accounting initiatives: identifying key cost drivers, evaluating alternative cost reduction opportunities and potential benefits.
  • Green information systems: capturing, monitoring and reporting internal and external data related to environmental practices and sustainability outcomes.
  • Beneficial partnership: building lasting relationships with suppliers who have sustainability and product stewardship programs and share our respect for nature and human rights.
  • Investment recovery: selling excess inventories, capital equipment, scrap and used materials
  • Transparent marketing: providing honest and comprehensive information regarding our services and products’ environmental and health impacts.
  • Exceptional quality: generating pure and healthy products and services for top client satisfaction.
  • Customer focus: using creativity and innovations to meet client’s expectations and needs.
  • Sustainable consumption: encouraging responsible business practices and customer behavior.

At MiceSus we are confident that improved procurement and material management practices dramatically reduce financial, environmental, health and safety risks for us and our clients.

This Policy will be regularly reviewed, updated and published on our website and also available at request.

CORPORATE SOCIAL RESPONSIBILITY POLICY

MiceSus Environmental Policy
MiceSus LLC is determined to go beyond the legal requirements by adopting socially responsible practices and principles in all our business operations in line with the ISO 26000:2010 Guidance on social responsibility.

We recognize that social responsibility is crucial to build productive lasting relationships with our employees, contractors, partners, clients, officials and local communities that will be beneficial for all.

To create a vibrant company culture around the principles of social responsibility recommended by the Standard we have set the following objectives:

  1. Following good governance principles by promoting ethical conduct, respect for law, civil and political rights, transparency, accountability, equal opportunities and equal treatment, balancing company’s and stakeholder’s needs with long-term interests
  2. Identifying human rights impacts and vulnerable groups, establishing fair mechanisms for dealing with human rights grievances, introducing non-discriminatory policies
  3. Taking measures to avoid human rights violations throughout the entire supply and value chain
  4. Fair treatment and fulfilling all legal obligations towards all workers and sub-contractors, creating decent work conditions and high social protection
  5. Encouraging personal and professional growth, respecting family bonds and obligations
  6. Promoting local community involvement, cooperation and partnership with local organizations
  7. Supporting local business, suppliers and communities through local procurement and other initiatives
  8. Practicing environmental awareness, precautionary approach, pollution prevention, resource efficiency
  9. Establishing a fair sustainable procurement and supply chain
  10. Stimulating sustainable products and services, responsible production and consumption
  11. Eliminating or minimizing negative social, health or environmental impacts of our activities and promoting zero waste philosophy
  12. Supporting healthy lifestyle and facilitating access to health care services
  13. Using fair marketing techniques by providing objective information about products and services also covering vulnerable groups’ special needs

MiceSus seeks to generate positive social, economic, cultural and environmental contributions and investment elevating the lives of our employees, partners, local communities and the future generations in the UAE and globally in any other countries where we operate.

This Policy will be regularly reviewed, updated and published on our website and also available at request.